Vacancy P/T Community Support Specialist

Ad type: jobs
Company: Cystic Fibrosis Foundation -
City: Bethesda, MD
Workplace street: Bethesda, MD
Category: Community Engagement, Outreach
Posted: 29 Dec 2019
Requirements for the applicant
Work experience: Professional
Job description

The Cystic Fibrosis Foundation, the world’s leader in the search for a cure for cystic fibrosis, and one of the most innovative and successful organizations of its kind is seeking a Part Time Community Support Specialist (20 hours a week).


As employees perform their roles and responsibilities, they are expected to demonstrate behaviors that are aligned with the Cystic Fibrosis Foundation’s Five Core Values including:

  • Keep sight of what really matters: Our decisions are based on what is best for people with cystic fibrosis and their families.
  • Aspire for excellence in all we do: We take pride in our work. This includes a commitment to continuous learning and improvement.
  • Stronger together: Cystic Fibrosis Foundation employees collaborate and work together so that we can learn more and achieve more.
  • Innovate with courage: Cystic Fibrosis Foundation employees embrace challenges. We reach beyond boundaries in pursuit of our vision.
  • Care about our people: Cystic Fibrosis Foundation employees care deeply about each other and all who support our shared mission. We listen with respect. We support one another.
  • The Community Support Specialist will provide day-to-day management of CF Peer Connect, with special focus on mentor recruitment, screening, registration, support, and engagement.


  • Facilitate the day-to-day operations of the peer mentoring program;
  • Assist individuals providing mentorship through the registration process including:
  • Process new applications for CF Peer Connect mentors;
  • Recruit mentors in needed areas;
  • Conduct phone screening interviews with potential mentors;
  • Ensure mentor training and support;
  • Assist Sr. Community Support Specialist with making personalized “matches.”
  • Maintain follow-up communication and match support with active participants;
  • Provide counseling, guidance and follow-up to mentors throughout the program in line with program guidelines;
  • Engage in continuous quality improvement of program processes;
  • Assist efforts to develop program-specific communication materials;
  • Develop and deliver presentations to internal and external audiences (CFF chapter staff and care center teams) to increase awareness and understanding of peer connection programs;
  • Organize event activities at foundation-wide events as needed, including the Volunteer Leadership Conference and the North American Cystic Fibrosis Conference;
  • Other duties as required by the Sr. Manager of Community Support;
  • Occasional domestic travel may be required.


  • Bachelor’s degree required; master’s degree preferred. Health-related field strongly preferred.
  • Minimum of four years of relevant experience with community engagement, social work, or patient care.
  • Excellent verbal and written communication skills. Counseling and/or patient care experience strongly preferred.
  • Basic understanding of psychosocial aspects surrounding chronic medical conditions such as cystic fibrosis.
  • Strong analytical skills.
  • Well-organized with strong attention to detail.
  • Team player with a positive attitude and strong work ethic.
  • Knowledge of HIPAA and other patient-centered compliance issues preferred, but not required.
  • General knowledge and comfort with new technology platforms and databases.
  • Proficiency using Microsoft Office Suite. Experience with complex Power Point presentations and Excel reporting preferred.
  • This is a part-time, permanent position. Remote work is possible.
  • Some hours may take place outside normal business hours (5-9 pm ET) in order to communicate with program participants in Pacific and Mountain time zones. 

  • This is a unique opportunity to direct your energy and talents towards achieving a "life-enhancing" mission, while benefitting from the resources and support of a highly regarded national non-profit organization.

    The Cystic Fibrosis Foundation offers an excellent salary and benefits package.


    Interested candidates should submit resume and cover letter to under "Careers."

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    The mission of the Cystic Fibrosis Foundation is to cure cystic fibrosis and to provide all people with the disease the opportunity to lead full, productive lives by funding research and drug ... read more
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